Revo Fitness - Claremont

Before i say this i want to preface that i really like Revo Claremont, usually amazing customer service from employees and state of the art equipment. Unfortunately at approximately 5:00pm on 1.4.23 i received unsatisfactory customer service from an employee who was working at the front desk. As a 14-year-old, I had to sign in to access the gym. I approached the employee and provided her with my name. However, she appeared unhappy and sighed at the fact that I was there. She asked if I had a sweat towel, to which I replied that I did and proceeded to walk away. Before I could even take a step away, she called me back and requested to see my towel. Upon opening my bag, I realised that I had forgotten my towel, and I explained this to her. I also informed her that I had $3 for a sweat towel, (i had willingly purchased a $3 sweat towel previously). In response, she was both angry and rude, informing me that they had run out of $3 towels and that I would have to pay $15 for a towel. It was not my fault that they had run out of towels, and it seemed like a coincidence that they had run out of the cheaper ones. Not a great experience, has definitely negatively impacted my feelings towards the staffing at Revo Claremont.

I recently called and was greeted by steven (or stephen not sure haha) he was very nice and helpful with sorting out payment and offered to go above and beyond to help out. he was also very understanding which was great!

Revo Claremont is a great gym for school kids however fails to understand the facilities that this dynamic wants, also as a 15 year old I was also disappointed after I was given a “warning” on the 5th of may 2023 at around 1:30pm after I had signed in properly with a worker at around 11:45 and all was good however after about 2 hours of working out I was approached by the presumably next worker on shift she then proceeded, because of her severe lack of awareness, to give me a warning because I had “snuck in” I find this extremely inappropriate and a common occurrence of disrespect at Revo Claremont as I have attended Revo shenton and Scarborough and never had problems with staff. I would also like to add many staff members dislike school students, due to there apparent ‘disruptions’ they have caused even though the extent of these so called disruptions are maybe 5 kids working out together which is not a rule breaking activity in Revo

Gyms okay, has most the gear you’d want. Staff are great. However between 2-7pm it is completely unusable due to the gangs of sweaty I’ll mannered school boys who descend on it.I would recommend going elsewhere

Terrible gym. Equipment is all worn and broken, benches are stuck, cable machines don’t work properly. Messy, weights not close to where they should be just scattered all over the place. One of the worst gyms

There's no denying this revo is one of the more beat up and old revos, small space with limited squat racks this facility is unfortunately outdated when looking at places like mount Hawthorn which recently opened. Given this is Revo stadium I expected better, needs to be upgraded in the very near future.The staff like at any Revo are lovely and the people there are always nice so no complaints in that regard,Abundant parking across the road always able to find a spot.One key thing you wont go without however is cardio, the quantity and array of machines located near to the front of the gym are very handy when the busier hours start.All in all, good staff, good parking, old weights and plates and poor space usage, would recommend for Revo users in the local area who are unable to travel but if you can I would say go to a newer facility.

Revo Fitness Claremont, I was greeted with a warm smile and friendly service. The sign up process only took a couple of minutes. Definitely recommend Revo as a first time gym if you are getting into health and fitness journey.

Recently signed up and can’t say I’m impressed with the customer service :( the person who signed me up made zero attempt to have a chat to me. Didn’t ask me if needed to be showed around the facility? I came in the next day and was looking around for where I could keep my stuff, and searching for bathrooms? I was wanting to enquire about what’s PT programs they offer but after the customer service I decided to go back to using my online fitness program.

Revo Claremont is a great gym, I have been going here for 2-3 years. Well priced & friendly staff. Would recommend avoiding 3-7pm if possible as the gym will be extremely busy.

Worst gym ever, gym membership was not reinstated on time ( required 2 times, they say they will do it, but they never do) Their computer system constantly fail, 2 times that happened on me. I personally does not enjoy to write any review, we all make mistakes. However, this sort of mistake happened way too many times. Anyway, If you looking for a gym does not take you seriously, and causing your valuable time due to their lack of professionalism, welcome to Revo.